Deck Supervisor

Position Summary

The Deck Supervisor reporting directly to the Aquatic Coordinator is responsible to oversee the delivery and day-to-day operation of RM aquatic programs within a leased pool facility.

The Deck Supervisor provides on-site leadership to lifeguards and swim instructors, supports the safe delivery of aquatic programming, and ensures municipal aquatic staff follow established safety procedures, program standards, and operational policies.

The Deck Supervisor will work collaboratively with the Aquatics Coordinator and the facility owner/operator to ensure a safe, positive, and welcoming experience for program participants and members of the public.

Key Responsibilities

Aquatic Program Operations

• Oversee the day-to-day delivery of the municipal aquatic programs.
• Ensure swimming lessons, recreational swims, rentals, and other aquatic programming operate safely and effectively.
• Monitor pool activities and ensure RM aquatic staff follow established safety procedures and program standards.
• Complete required daily operational documentation and reports.
• Ensures the timely and effective communication of important information, memos, operational updates, and procedural changes through established communication channels, while monitoring and reinforcing staff accountability for reviewing, understanding, and implementing all relevant information in accordance with established standards.
• Provide on-site supervision, direction, and support to lifeguards, swim instructors, and other RM aquatic staff.
• Ensure staff understand and follow RM policies, aquatic safety procedures, and emergency protocols.
• Assist with staff scheduling and shift coverage as directed by the Aquatics Coordinator.

• Support the orientation, training, and onboarding of new aquatic staff.
• Provide coaching and feedback regarding staff performance, safety, customer service, and professional conduct.
• Promote a positive, respectful, and team-oriented work environment.
• Maintain a strong working knowledge of aquatic safety and emergency procedures. Ensure appropriate supervision and safety practices are maintained during RM programming.
• Respond appropriately to emergencies, injuries, incidents, and other situations requiring immediate attention.
• Provide a welcoming, professional, and respectful experience for participants, families, and members of the public.
• Assist with the supervision and delivery of swimming lessons and other aquatic programming.
• Support swim instructors in delivering quality programming.
• Promote an inclusive and positive environment for all aquatic program participants.
• Follow all rules, policies, and procedures established by the owner/operator of the leased pool facility.

Qualifications

• Current National Lifesaving Society National Lifeguard – Pool certification.
• Current Standard First Aid and CPR certification, as required.
• Previous lifeguarding and/or swim instruction experience.
• Previous aquatic supervisory or leadership experience is considered an asset.
• Strong knowledge of aquatic safety and emergency procedures.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational abilities.
• Ability to remain calm and make sound decisions during emergency situations.
• Ability to work independently while functioning effectively as part of a team.
• Experience working with children, youth, families, and members of the public is an asset.