Caretaker Supervisor - Administrative Assistant 3 (AESES)

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING REQUIRED:

• Undergraduate Degree in a related discipline is required.
• Post-Secondary Education (i.e. Business Administration, Management, Trades) is preferred.
• Sound knowledge of all aspects of custodial and ice-making operation and pool maintenance including, cleaning chemicals and mechanical cleaning equipment is required.
• Sound knowledge of the CSA B52 Mechanical Refrigeration code, Power Engineers act, and the Provincial Health act is also required.
• Must be certified as a Pool Operator and have a Power Engineering Certificate in Refrigeration.

EXPERIENCE:

• Three years of directly related experience in facility management/supervision is required.
• Must have solid supervisory/leadership experience which includes coordinating and supervising the work of others, maintaining productivity and staff morale, recruitment, training and performance management.
• Experience working in a pool and/or arena and ammonia plants is required.
• Previous experience supervising in a unionized environment is preferred.
• An acceptable equivalent combination of education and experience may be considered. 

SKILLS AND ABILITIES:

• Must demonstrate effective communication (verbal and written) and excellent analytical, organizational interpersonal skills to work effectively with staff, the University community at large and visitors to the campus.is required.
• Demonstrated abilities to problem solve, exercise judgement and make sound independent decisions required.
• Must be receptive to and adapt to change and be willing to promote new ideas and techniques.
• Must be able to maintain and compile accurate records, estimates and reports.
• Must be willing to adjust their schedule to respond to emergency needs.
• Satisfactory work record, including satisfactory attendance and punctuality, is required.

Key responsibilities

• Assist the Manager, Caretaking Services in gathering and analyzing data and identifying, planning, directing and implementing Long Term Strategic Planning for the department.
• Assist with managing a budget for salaries of staff and order supplies, distribute and control levels of supplies.
• Assist the Manager in preparing and control of annual budget, including preparation of request for purchase of equipment.
• Prepare estimates for projects, requisitions, special events as requested.
• Stay abreast of new technologies, methods, and equipment related to their area of responsibility.
• Work closely with suppliers and external groups for the purpose of acquiring information to resolve operational problems and to provide optimum service and efficiency.
• Make recommendations, initiate the purchasing of equipment and supplies.
• Keep equipment inventory current and advise the Manager of any changes.
• Regularly deal with staff problems and lead staff meetings.
• Direct staff and make necessary staffing changes due to absenteeism, vacations and emergencies.
• Hire and select staff, interview applicants and select the successful candidate.
• Works closely with the Manager in implementing job training programs for new and existing employees, ensures the proper and safe use of materials and equipment. 
• Conduct annual performance appraisals and absenteeism review meetings, recommend staff for the Attendance Management Program.
• Authorize and schedule vacations, overtime and the scheduling of additional custodial resources to meet the need of the departments.
• Address performance concerns, identify and implement the necessary remedial measures and apply progressive discipline upon consultation with Manager.
• Monitor performance of employees, job safety and care of custodial rooms and equipment.
• Implement job training programs for new and existing employees, ensure the proper and safe use of materials and equipment at all times.
• Maintain and submit payroll documents, document and maintain all custodial related measures in a systematic fashion.
• Maintain familiarity regarding University policies, procedures and collective agreements.
• Maintain close contact with the HR Department and Union Representatives.
• Receive and deal with all grievances at the first stage of the grievance procedure and thereafter. Might be required to attend arbitration meetings.
• Provide services to buildings on campus within the respective area.
• Provide and coordinate custodial services for University convocations, athletic events, meetings and large conventions.
• Meet and plan with the user groups and recreation service staff regarding all event programming.
• Investigate concerns of building users and initiate corrective action as required.
• Supervise the custodial services and conduct daily quality assurance inspections.
• Maintain an operating log and meet with health inspector for continued operation/certification of pool license.
• Maintain knowledge of the pool operating equipment and ensure it is in good working condition.
• Represent Caretaking Services by establishing and maintaining good working relationship with the Faculties and Departments, provide advice and assistance regarding customer complaints.
• May be required to participate in Local Area Safety and Health Committee and to represent Management by sitting on the Workplace Health and Safety Committee.
• Ensure all Material Safety Data Sheets for all controlled products used are current and accessible to staff.
• Ensure that fire-fighting equipment is checked and maintained.
• Annually maintain Physical Plant Certificate of Recognition, provide WHMIS training.
• Investigate workplace incidents/accidents and prepare reports.
• Perform Job Safety analysis; administer the regulation 132/97 Provincial Health act.
• Address customer repair service requests, prioritize requests and follow up after work is completed.
• Ensure safe operations and periodic testing of CO, CO2 , NH3 and C3H8 alarms.
• Maintain an operating log and meet with relevant contractors regarding the Arena’s Ammonia Plant.
• Supervise and schedule icemakers.
• Maintain knowledge of Arena and Ammonia Plant operations and equipment and ensure it is in good working condition. 
• Perform other duties as assigned.