Client Service Associate

Join the RINK Team as a Part-Time Client Service Associate!

Are you energized by helping others, passionate about sports, and thrive in a fast-paced, people-first environment? RINK is on the lookout for a Client Service Associate who’s ready to bring energy, professionalism, and a love for community to our front lines. This is more than just a job — it’s your chance to be part of a team that’s shaping the future of hockey and sports development in Manitoba.

About RINK

RINK is a high‑performance sport and training environment serving athletes, families, and the broader community. Our Client Service Desk is the hub of daily activity — supporting program registration, scheduling, inquiries, and coordination across multiple departments. Our front‑line team plays a critical role in delivering a smooth, welcoming, and organized experience for every client who walks through our doors or reaches out for support.

Who We’re Looking For

You’re a natural people‑person who knows how to make others feel welcome. You can manage competing priorities, stay organized under pressure, and enjoy being the go‑to support for clients and internal teams. If you’ve worked in customer service, administration, or sales — especially in a sports or recreation setting — you’ll feel right at home.

What You’ll Do

• Be the friendly first point of contact for clients, athletes, and families
• Handle phone calls, emails, and walk‑ins with professionalism and care
• Support program inquiries, registrations, and payments
• Maintain accurate client records and scheduling systems
• Collaborate with coaching, operations, and administrative teams
• Share program and product knowledge to support sales and client satisfaction
• Help keep the front desk and facility organized, professional, and welcoming

Key Attributes for Success

• 5+ years of experience in customer service or administrative roles
• Strong written and verbal communication skills
• Comfortable using Microsoft Office (Word, Excel, Outlook, Teams)
• Highly organized with strong attention to detail
• Able to multitask and adapt in a busy, service‑driven environment
• A positive, team‑first attitude and a passion for sports and community

Why RINK?

At RINK, we’re more than a facility — we’re a community. You’ll work alongside a passionate, supportive team that values collaboration, growth, and excellence. Whether you’re helping a young athlete register for their first program or supporting a client visiting Testify Performance, your role makes a meaningful impact every day.

Start Date: ASAP
Pay: $18/hour
Hours per Week: 15–20/Various Days

If you’re ready to bring your skills, personality, and passion to a role where no two days are the same and every interaction matters, we’d love to hear from you. Submit your resume and cover letter to: [email protected] Subject line: RINK CSA