RECREATION CAMPUS STAFF

POSITION SUMMARY
The Recreation Campus Staff is the first point of contact for visitors to the Community Resource and 
Recreation Centre. The Recreation Campus Staff will attend to visitors, deal with inquiries on the phone 
and in person, and provide information regarding the building to the public. The Recreation Campus 
Staff will also be responsible for taking payment for rentals and memberships, preparation of facility
spaces, and facility cleanliness. This position requires daytime, evening, and weekend hours.

GENERAL ACCOUNTABILITIES
Reception/Customer Service. 
• Answering phones in a professional manner, and routing calls, as necessary.
• Greet people and direct them to appropriate area.
• Communicate important building events / information to the building as required.
• Taking payment for rentals and memberships. 
• Assist in day-to-day scheduling as required.

Facility. 
• Preparation of courts, flex space, help on ice etc.
• Performing cleaning tasks throughout the facility.
• Monitors court attendant schedules and usage, reporting incidents when 
necessary.
• Maintain inventory of equipment rooms, storage areas and kitchen, make sure 
spaces are clean and easily accessible.

Other Duties. 
• Perform other duties as assigned by the Recreation Desk Supervisor, the Manager 
of Recreation Administration (or their delegate), or the Director of Recreation & 
Wellness.

TECHNICAL COMPETENCIES
• Practical knowledge and experience in computer systems for business/recreation 
applications.
• Must have the ability to lift 25 pounds regularly and exert 50 pounds of force 
occasionally, ability to climb, kneel, crouch, reach, stand, pull, lift and grasp.
• Child Abuse Registry and Criminal Record Check must be completed prior to 
employment and maintained throughout employment.
• Abilities in public speaking & interpersonal communication.
• First Aid/ CPR is considered an asset