Assistant Manager, Recreation (Golf/Bowl)

Reporting to the Manager, Recreational Facilities, the Assistant Manager, Recreation (Golf/Bowling) oversees the daily operation of the Southport Golf Club Clubhouse, Southport Bowl, and The Approach Golf Simulator Lounge. This role involves assisting with site by:

• Providing exceptional customer services to all members and patrons.
• Participating in creation and achievement of all performance targets.
• Assisting with budgeting for operational and capital requirements.
• Recruiting, training and mentoring affiliated Recreation staff.

Duties & Responsibilities:

Southport Golf Club Clubhouse

• In preparation for and during the golfing season, oversees the daily operation of the Southport Golf Club clubhouse including the management of seasonal staff, staff scheduling, kitchen management, catering coordination, inventory acquisition and tracking, and weekly financial reconciliations.
• Provides leadership and supervision of part-time and full-time seasonal staff at the Clubhouse.
• Coordinates and manages special events held at the Southport Golf Club – including correspondence with event hosts, procurement of event supplies, creating and following event coordination charters, budgets accordingly for events and tournaments.
• Works with the Marketing Team and Manager, Recreation Facilities to develop marketing strategies for current and upcoming golf seasons and implements plans.
• Manages golf membership and storage contracts.
• Actively seeks out opportunities for scheduling special events at the Southport Golf Club by working with the Manager, Recreation Facilities and Southport Marketing team.
• Provides administrative support, including but not limited to: Monthly golf newsletters, managing early bird golf membership sales, and invoicing and financial tracking.

Southport Bowl

• Oversees the daily operation of Southport Bowl by working with scheduling and producing contracts for league bowling groups and non-profit organizations, staff supervision and training, materials and kiosk inventory management.
• Works with the Manager, Recreation Facilities to maintain the Southport Bowl equipment and assets (preventative maintenance, development of Steltronic scoring system features, general cleaning, and oversight of operations.

Job Requirements:

• Holds a certificate or degree in at least one of the following: Recreation Management, Event Coordination, Hospitality or Restaurant Management, or Creative Communications. Demonstrated experience may be considered in leu of certifications.
• Demonstrates effective verbal and written communication skills necessary to relate to clients, staff, and the public.
• Previous customer service experience.
• Minimum one (1) year previous experience supervising staff, with demonstrated experience in conflict resolution, staff scheduling, and/or coaching staff to achieve individual growth.
• Previous experience budgeting and reporting for fiscal purposes.
• Previous experience event planning preferred.
• Previous experience working within the Restaurant/Hospitality sector would be highly regarded.
• The ability to take direction and work effectively both individually and as part of a team, with minimal supervision.
• Proficient in Microsoft Office.
• Strong organizational skills with the ability to multitask.
• Excellent time management skills and the ability to prioritize work.
• Must be of legal age to serve alcohol.
• Attention to detail and problem-solving skills.
• Desire for growth and learning.
• Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
• Sunday-Thursday work schedule preferred, but other time schedules may be accommodated for the right individual.

Join the Southport Team - as an employee of Southport, you will receive the following:

• Competitive Salary - Based on Experience
• Complimentary RecPlex Gym or Southport Golf Club Membership
• We’ll set you up for success by providing in-depth training with your team and mentors, working in partnership with our leadership team.
• You’ll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
• Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.